customer impatience - meaning and definition. What is customer impatience
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What (who) is customer impatience - definition

BENEFITS A VENDOR PROMISES A CUSTOMER WILL IN RETURN PAYMENT OR OTHER VALUE-TRANSFER
Customer needs; Customer proposition

Customer attrition         
BUSINESS METRIC
Customer Churn; Customer churn
Customer attrition, also known as customer churn, customer turnover, or customer defection, is the loss of clients or customers.
Customer equity         
THE TOTAL COMBINED CUSTOMER LIFETIME VALUES OF ALL OF THE COMPANY’S CUSTOMERS
Customer's Equity; Equity of the customer; The Equity of the Customer
Customer equity is the total combined customer lifetime values of all of the company's customers.Fripp.
customer service         
  • avatar]] providing automated customer service on a web page.
PROVISION OF SERVICE TO CUSTOMERS
Customer Care; Customer care; Customer Service; Sales and customer service Operations; Customer Service Department; Elements of customer service; Sales & Service agreement; Reliable customer service; Reliable custmer service; Customer services; After sales service; Cust Service; Customerservice; Automated customer service; Customer feedback; Customer service department; Client-facing; After sales
Customer service refers to the way that companies behave towards their customers, for example how well they treat them. (BUSINESS)
...a mail-order business with a strong reputation for customer service...
The firm has an excellent customer service department.
N-UNCOUNT

Wikipedia

Customer value proposition

In marketing, a customer value proposition (CVP) consists of the sum total of benefits which a vendor promises a customer will receive in return for the customer's associated payment (or other value-transfer).

Customer Value Management was started by Ray Kordupleski in the 1980s and discussed in his book, Mastering Customer Value Management. A customer value proposition is a business or marketing statement that describes why a customer should buy a product or use a service. It is specifically targeted towards potential customers rather than other constituent groups such as employees, partners or suppliers. Similar to the unique selling proposition, it is a clearly defined statement that is designed to convince customers that one particular product or service will add more value or better solve a problem than others in its competitive set.